Interpersonal Communications

The purpose of Interpersonal Communication is to facilitate a primary function of interacting with others or to cause some kind of action.

The purpose of interpersonal communication is to facilitate a primary function of interacting with others or to cause some kind of action. As officers gain experience in security work, they will hone their ability to interpret simultaneous nonverbal and verbal communication. **This course does not provide training for the 40-hour Class D Security course and does not count towards that goal.

You will learn:

  • Elements of effective interpersonal communications
  • Community expectations and officer response
  • Evaluating feedback from others
  • Unprofessional behaviors to avoid


Your Instructor


Mike Hickman
Mike Hickman

Mike is the president and owner of Securus Group. In 2008, Mike formed Securus Group to establish a higher standard of professionalism in the security and security training industries. Mike served Honorably in the United States Army Infantry and is a decorated combat veteran of Operation Just Cause (Panama) and Operation Desert Shield/Storm (Iraq). Mike has extensive training as a police officer with federal and local agencies and personally oversees all strategic planning, consulting, and security assignments.

Mike is a graduate of the University of North Florida with degrees in Psychology and Criminal Justice and has a 20+ year background in the development and implementation of security strategies and operations. He has received extensive training in the areas of guard force management, policing in a rural environment, police department operations, emergency management, executive protection, workplace violence, criminal justice, and small business leadership/management.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
Is there a Certificate of Completion issued?
Yes! Upon successful completion of the course, you will be able to download your Certificate of Completion! For an additional $10, you can receive a hard copy in the mail.
Will this online course count towards my 40-hour Class D Unarmed Security Course?
No, this course is a supplemental learning course designed to build on the security knowledge you already have.

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