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Interpersonal Communications
Interpersonal Communications
Overview
Elements of Effective Interpersonal Communication
Barriers to Effective Communication
Community Expectations & Officer Response
Citizen's Expectations & Officer Response
Strategies of Self Talk
Attitude & Self Control
Self-Knowledge
Evaluating Feedback from Others
Unprofessional Behaviors to Avoid
Conclusion
Final Exam
Citizen's Expectations & Officer Response
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